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We just purchased our first truck from Riverside. We went to quite a few dealerships looking for the perfect new truck for what we were needing and looking for. Riverside made the process super easy and smooth. They offered us a comparable value for our trade in compared to other dealerships. Even though they didn’t initially have a truck like we were wanting, they informed us of a truck they had on the way that was just what we were looking for and more. Their sales rep Judd was super easy to work with, kept us updated the entire time while we were waiting for the new truck to arrive at their dealership (only took a few days) and made the whole process super fast and easy and he was very willing to negotiate and work with us on everything. The truck came in today and he informed us as soon as the truck arrived on their lot and we drove there, test drove it, looked it over and finalized everything and signed the paperwork. Super excited for our new ride. Thank you Riverside for being so easy to work with.
All around great service and experience. The sales team was fast and knowledgeable. The sales manager, Todd Cochran abs salesman, Judd, was extremely knowledgeable on my vehicle. Financing was made easy and finance manager extremely knowledgeable and friendly.
Good deal. I enjoyed getting a good deal from this dealership.
Great experience . Ms.Alva is a great representative!
Vvery accommodating. Friendly, kind, and fast. He relayed to me that it was time for updates on some parts, nut I couldn't afford it right now. Overall, it was a great visit. DC
Karla I want to say thank you ! For being so patient with us and putting me in my dream suv !!! From the bottom of my heart ❤️ thank you very much ! Please check out riverside Chevy and ask for Karla
The owner Andy, Michael Helm and Vicki the Service manager went above and beyond for my daughter and I. Thank you!!We appreciate all of you.. keep up the good work
Took my Equinox in for my routine oil change and Kathy checked me in and was very nice. You could tell that she had a million things going on, but she still helped me as if I was the only person asking for her assistance. Upon inspection, I needed two new tires, as well as a rear alignment. She tried to find me the same tires that I currently had, which she could not, but she got me right in for my alignment after I went and got tires elsewhere. She is very professional, and nice at the same time. I also have dealt with Kathy with my business, and I get the same great service each time! Thank you Kathy!
Paul Burgess is one heck of a sales man, VERY HAPPY and will come back as long as he;s working there good salesman.very happy with him...y'all need a lot more like him
Everette was great from the first phone call until we drove off in our new car. We couldn’t have been happier with the way he treated our family! We drove an hour and half to Riverside and would definitely do business with them again!
Everett E. Hall was one of the best Sales Consultants I've ever seen. The way he took care of our family was so kind and caring. Loved his honesty and knowledge of the cars and prices. Greeted with a smile and many laughs. Very efficient and organized! Great energy and very personable. Straight forward and very helpful. Wishing him many more successful years ahead. God Bless.
Always efficient friendly staff who go that extra mile to arrange convenient appointments! Even the staff driver was extremely friendly, as if I’d known him for years! Kudos to all Riverside staff members 😃.
Came to riverside to look at used trucks. Found one like I wanted and my salesman was very helpful in getting Everything took care of. Would recommend anyone to use riverside
Answered all questions and was very professional. Have in the past, and will trade here again. Paul went out of his way to make me happy.
I am giving Riverside 5 stars because capitol cad. and heritage cad. could not get the job done. I called Vicky @ riverside cad. She went right to work on my problem thanks Vicky, Jada, and Michelle, the job is done and I am satisfied.....THANKS, Vicky
Loved the customer service I received from Everett at the Riverside Chevy in Rome Georgia! He was easy to work with and did everything he could to secure me in my new ride!! Great job!
Paul is a great salesmen and I felt that he genuinely cared about me getting the car that I wanted. He was quick to answer any questions. He helped me get the car of my dreams a Chevy equinox! The car was very clean and filled with gas!
The service department could have charged me for rotating and balancing my tires and never said anything, but they were honest and said I needed new tires and would rather see that money put on a new set of tires. Much appreciated, especially this time of year and with how much I travel.
Austin was awesome in getting me into my new car. He worked with me to find the right car and price for me. Very professional and knowledgable.
Everything was great. My only negative comment is - they washed the outside of the car as I requested. But there were fingerprints on the chrome under the drivers window. The window was rolled down when I was given my car in the bay. The young guys driving the cars need to be mindful of people like my husband who don't like them touching everything leaving fingerprints. I very much appreciated the wash. The man who dropped me off at my office was very nice, polite, friendly. My vehicle is still under warranty so there was no charge.
Very easy to work with and very polite. I had very prompt communication with the service department. They gave me a GREAT loaner car while mine was getting fixed.
The service department was easy to work with about getting an appointment. They provide fast service and quality materials. Service was provided as part of our service plan.
Consistent great service and wonderful waiting area and accommodations during routine service visits. Convenient location for service. Service hours accommodate my schedule. Good turn around in length of time for in/out for service.
She has taken care of my wife’s Tahoe on 2 different occasions. Had few problems before she took service back over and was NEVER resolved until she took over. She’s 5 star customer service
Ms Pope she was great, she was friendly and courteous! She gave me a loaner to take care of my business on that day. My truck was ready in about 4 or 5 hours that was great because I thought it would be there the whole weekend.👌🏾👌🏾🙏🏾
Welcome to Riverside Cadillac Of Cartersville
Thank you for making your way to Riverside Cadillac Of Cartersville, your certified Cadillac dealer serving drivers throughout Cartersville and the surrounding areas. At our dealership, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Riverside Cadillac Of Cartersville in Cartersville today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 770-382-5910.